Human resources management is a factor that undoubtedly plays a key role in the tourism industry. The quality of the service offered is directly related to the client’s attitude and the competence of each employee in the respective hotel, restaurant bar or any other facility.
Staff training is not a single act, but a continuous process. The Hotel Experts team is ready to offer you:
- Developing a crisis action plan
- Implementation of operational standards and procedures according to the property specificity
- On-site trainings for operational and managerial staff
- Specialized marketing and sales training
- Corporate trainings